# FactoryView > Manufacturing execution system (MES) and shop-floor software for manufacturers in Northeast Indiana, Northwest Ohio, and Southern Michigan. Pre-built where it should be (dashboards, scoreboards, downtime, PLC connectivity, ERP integration). Customized where it has to be (samples, qualifications, temporary work instructions, the way your plant actually runs). FactoryView is a product plus the engineers who customize it to your plant. We sit between off-the-shelf MES (one-size-fits-no-one) and pure custom development (a blank page). 10+ years in production at Tier-1 manufacturers. Headquartered in Fort Wayne, IN; in-person plant visits across the Great Lakes manufacturing corridor. ## Primary pages - [Home](https://factoryview.net/): How FactoryView works, the process (understand → connect → customize), proof rows by industry, four-metrics teaser. - [Product views](https://factoryview.net/product): Six representative screens — production dashboards, floor scoreboards, performance reporting, downtime drill-down, work instructions, equipment health. - [Why MES is broken](https://factoryview.net/why-mes-is-broken): Field essay on why the manufacturing execution system category has been coasting on lock-in — and what to do instead. - [Service area](https://factoryview.net/regions): Coverage map and operating model for Northeast Indiana, Northwest Ohio, and Southern Michigan. ## The 4-metrics field guide (free, no sign-up) - [Field guide — interactive worksheets](https://factoryview.net/4-metrics-guide): The full guide on OEE, first-pass yield (FPY), on-time-in-full (OTIF), and cost per good unit (CPGU). Each section: the formula, the common ways the metric gets fudged in reporting, an example, and an interactive worksheet that auto-computes the strict version from your inputs and shows the gap to what you currently report. - [The 4-Metrics essay](https://factoryview.net/blog/4-metrics-every-plant-should-know-cold): The web-essay version of the field guide, with prose-first treatment of each metric and inline sidebars linking to the relevant worksheet. ## Contact - Phone: +1 (260) 310-2291 - Email: help@factoryview.net - Schedule a 30-minute discovery call: https://runyourplaybook.com/book/factoryview-discovery - Office: 921 E. Dupont Rd, Suite 915, Fort Wayne, IN 46825, USA ## Voice and positioning FactoryView's voice is direct, opinionated where it counts, and measured where it should be. We don't promise outcomes we can't back up with a customer reference. We avoid jargon, AI marketing layers, and "best practices that mean 'the way our biggest customer does it.'" We talk about shift changes, PLCs, scrap lines, and ops meetings — because that's what the audience does for a living.